Welcome to our Learning Centre

Shipping: 101
Intro to Shipping

You need to get your product from point A to point B, and there are a filename of carriers that can help with that. We'll cover the basics about shipping including address, insurance, requesting pickups, to tracking and monitoring.

Shipping: 102
Your Packaging Responsibilities

Packaging your items seems simple enough, but ensuring that a shipment's contents are sufficiently insulated from impacts and other sources of damage is an important step in the shipping process.

Shipping: 103
Weight? Dimensional Weight? Billable Weight?

In shipping, weight, dimensional weight, and billable weight all have different but important meanings. We'll explain their importance in this lesson.

Shipping: 104
How to prevent packages from getting lost

Your first priority should be to eliminate avoidable issues such as losses and delays. Whether it's eventually found or not, a lost package typically results in substantial delays.

Shipping: 105
How to reduce your shipping costs

Shipping is becoming a bigger part of small businesses than ever before and there's only one thing that's more important than that: free shipping.

Shipping: 106
Reducing risk of delays

When you ship, you're depending on the carrier to get your box to its destination on time. While there will always be unexpected delays, there are some things you can do to cut down on that risk.

Shipping: 107
What can and cannot be shipped

Most items can be shipped without any issues, but each carrier has a set of things they either restrict or prohibit entirely.

Shipping: 108
Tracking

Tracking is a great way to stay updated on your package's progress, but how exactly does it work?

Shipping: 201
Insurance - Ensuring your packages are covered for loss or damage

A small percentage of packages will likely be lost, damaged, or destroyed. If those items are valuable, shipping insurance will make sure you're compensated for any loss. There are some things you need to do to ensure that you have coverage.

Shipping: 202
The basics of sending packages internationally

Shipping between countries is generally more restrictive than domestic shipping and brings some new challenges and regulations. We'll cover the basics of international shipping in this lesson.

Shipping: 203
The Commercial Invoice - Your shipment passport

An improperly or incompletely filled out Commercial Invoice can lead to significant issues during shipping including: delays, returns, and fines. We'll dig into the Commercial Invoice in this lesson.

Shipping: 204
Duties and Taxes Explained

We'll break down the different types of landed costs your shipments can encounter and show you how you can estimate the landed costs ahead of time.

Shipping: 205
International Shipping Responsibilities

You have some responsibilities as an shipper, especially if you're shipping internationally. We'll take a closer look at that here to give you a better idea of how to prevent them from interfering with your shipments.

Shipping: 206
Common International Shipping Documents

It's important for anyone who regularly sends packages internationally, to be familiar with the common shipping forms.

Shipping: 207
Importing Shipments

While the sender is required to submit accurate and complete documentation accompanying a shipment, the receiver is generally the one responsible for any duties and taxes related to the package.

Shipping: 208
International Commercial (INCO) Terms

Who will pay for the shipping? What about the insurance? Up to what point? How about duties and taxes? These are all great questions and are especially important when settling the terms of sale with a buyer of your product.