Guide to Sending Parcels to New Zealand

A country of stunning beauty ranging from glacier-cloaked peaks like Mt. Cook to spectacular fjords like the renowned Milford Sound. Spanning its rolling pastures across 3 islands are its people, lovingly called ‘Kiwis', and sheep, who vastly outnumber the humans: 104 million to 4 million!

As of 2017, only 40% of Kiwis shopped online, however they are rapidly coming into the modern era with the expectation of doubling the value of their e-commerce spending in the next three years.

The sources of information on this page come directly from the New Zealand Custom Services, the New Zealand Government, and number of other government sources.

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Easily compare the best and cheapest shipping shipping options to New Zealand through a variety of carriers using Secureship

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Easy Tracking Information

Shipments through through Secureship come with full, easy to read tracking information to New Zealand

Full tracking information for parcels to New Zealand is available with Secureship
Tracking #:780123123123
Tel: 1-800-463-3339
Signed By: Pikwalia @ Residence
Dec 11, 2019
8:49 am
Berlin Heights, NZ
Delivered
Dec 10, 2019
7:18 am
Brecksville, NZ
In transit
Dec 9, 2019
9:03 pm
Broadview Heights, NZ
International Clearance
Dec 9, 2019
8:14 am
Savannah, NZ
In transit
Dec 9, 2019
12:17 am
Toronto, ON, CA
In transit
Dec 8, 2019
4:30 pm
Ottawa, ON, CA
Pickup Scan

Disclaimer!

While we have made every effort to ensure that the information on this page is accurate, Customs laws and procedures change regularly so it is important to consult a licensed broker in New Zealand before shipping any goods.

Types of Shipments

Not all types of shipments are created equal. Shipping a television will require different paperwork, duties, and taxes than shipping an accounting statement, for example.


Shipping Documents Only Image to New Zealand

Documents Only

Most documents can be shipped to New Zealand tax and duty free providing the value of the shipment does not exceed $400 NZD (about $365 CDN).

NOTE: The $400 NZD limit includes the item's declared value and CIF (Customs Value + Insurance Amount + Freight Costs).

Documents often sent overseas include:

  • Company reports and proposals
  • Cheques
  • Gift cards
  • Pamphlets and newsletters

Restrictions for Certain Documents

Document Type Restriction
Gift Cards No more than two pieces and the shipment must be from one person to another, not to or from a business
Greeting Cards and Invitations No more than two pieces and the shipment must be from one person to another, not to or from a business
Intercompany Data on CD-Rom/Disk Intercompany data on a CD-Rom does not qualify as a document. However, intercompany data on disk is classified as a document
Photographs Include the cost of the processing photographs in the value of the shipment.

Source:
https://www.ups.com/ga/CountryRegs


Sample Commercial Invoice for Documents Only

Ship To Invoice
Smith Family in Auckland
James Smith
12 Eccels St
Auckland
New Zealand
+64 3-208 9222

Phone: 613-555-1234
Carrier tracking number: 736534736
General Description:
Documents Only - Business Cards

Invoice number: 123456MGEP4916926
Customs Broker: UPS
Date: 8 Dec 2019
QTY Description of Goods C/O SubTotal
1 Each Documents Only : 15 Business Cards

CA $10
Terms of Sale: None
Total number of packages: 1
Reason for export: Documents Only
Contact Name: James Smith
Total Invoice Amount: $10
Total Weight: 10.0 lbs
Declaration Statement: I hereby certify that information provided is true and complete to the best of my knowledge
Shipping Gifts to New Zealand

Shipping Gifts

You can ship a gift to someone in New Zealand duty free if it is valued at $110 NZD or less (about $100 CDN) providing:

  • The receiver did not order it or pay for it
  • It is only for the receiver's personal use
  • The words "Gift Shipment" or "Unsolicited Gift" are included on the commercial invoice (see sample)
  • Each gift is listed on the commercial invoice along with a full description and dollar value
  • The package does not include tobacco

Restrictions

A gift can be alcohol, but you must be able to show that it is for a special occasion, for example, an anniversary.

Tobacco, cigarettes, and cigars cannot be sent as gifts duty free.

Sample Commercial Invoice for Gifts

Ship To Invoice
Smith Family in Christchurch
12 Eccels St
Christchurch
New Zealand

Phone: 613-555-1234
Carrier tracking number: 736534736
General Description:
Personal Shipment / Gift Shipment

Invoice number: 123456MGEP4916926
Customs Broker: UPS
Date: 8 Dec 2019
QTY Description of Goods C/O SubTotal
1 Each Gift Shipment: LEGO Star Wars Rebel UWing Fighter, 659 piece set

CA $79.99
Terms of Sale: None
Total number of packages: 1
Reason for export: Gifts
Contact Name: James Smith
Total Invoice Amount: $79.99
Total Weight: 10.0 lbs
Declaration Statement: I hereby certify that information provided is true and complete to the best of my knowledge

Multiple Gifts in One Parcel

You can send several gifts to different people in one parcel and receive the benefits of $110 NZD duty free for each gift providing you can prove that the gifts are for different people.

Be sure to:

  • Individually wrap each gift separately and supply a greeting card
  • Ensure the names on each tag are different and clearly marked on the commercial invoice

NOTE: The gift allowance does not apply if there is one gift in the parcel for multiple people.

Sources:
https://www.ups.com/ga/CountryRegs
https://www.customs.govt.nz/personal/duty-and-gst/gifts-inheritance-and-taonga/


Sample Commercial Invoice for Gifts

Ship To Invoice
Wellington Community Centre
James Smith
12 Eccels St
Wellington
New Zealand

Phone: 613-555-1234
Carrier tracking number: 736534736
General Description:
Unsolicited Gift: Consolidated Gift Package

Invoice number: 123456MGEP4916926
Customs Broker: UPS
Date: 8 Dec 2019
QTY Description of Goods C/O SubTotal
1 Each Unsolicited Gift - Roger: LEGO Star Wars Rebel UWing Fighter, 659 piece set

CA $39.99
1 Each Unsolicited Gift - Erica: Handwoven French Canadian Catalogne Blanket

CA $49.99
Terms of Sale: None
Total number of packages: 1
Reason for export: Gifts
Contact Name: James Smith
Total Invoice Amount: $89.98
Total Weight: 10.0 lbs
Declaration Statement: I hereby certify that information provided is true and complete to the best of my knowledge

Shipping personal effects/belongings to New Zealand

Shipping Personal Effects

If you are returning to New Zealand after more than 21 months, or you are moving to New Zealand for the first time, then Duties and Taxes (GST) are not charged on most of your household items.

Conditions and Exceptions

No Duties or GST is charged if items are 6 months or older, except the following items:

  • Any unused or new item
  • Commercial items
  • Scooters and motorbikes

NOTE: There are a number of items that are considered to pose a high risk to New Zealand's agricultural economy and its environment. Therefore, they should be free of bugs, seeds, soil and plant and animal material before shipping them.

High risk items include:

  • Any shoes and boots (they should be clean of any mud and debris before shipping)
  • Outdoor and/or sports equipment, such as hiking gear and related equipment
  • Wooden items, for example, chopping boards, carvings, picture frames

Document Checklist:

To ship personal belongings, you must provide Customs the following documents:

  • A completed copy of: NZCS 218: Unaccompanied Personal Baggage Declaration
  • Your passport and documentation that permits you to live in New Zealand (Work or Student Visa)
  • A complete inventory of the items that you are importing to New Zealand The packing list should be brief with details like: 3 x jeans, 6 x cotton t-shirts, 2 x pair of running shoes, etc.

Self-Clearing

If your shipment contains only personal and household effects, you may clear them yourself however, this is beyond the scope of this guide.

Sources:
https://www.customs.govt.nz/personal/move-to-nz-permanently/
https://www.customs.govt.nz/personal/move-to-nz-permanently/household-contents/
https://www.customs.govt.nz/personal/move-to-nz-permanently/right-to-residence/

Sample Commercial Invoice for Personal Effects

Ship To Invoice
Jamie Abbott
Jamie Abbott
12 Eccels St
Dunedin
New Zealand

Phone: 613-555-1234
Carrier tracking number: 736534736
General Description:
Personal effects being delivered to my new address.

Invoice number: 123456MGEP4916926
Customs Broker: UPS
Date: 8 Dec 2019
QTY Description of Goods C/O SubTotal
5 Pairs Personal Effects: 5 pairs of various types of shoes

IN $40.00
1 Each Personal Effects: Arc'terix Winter Jacket

CA $478.00
Terms of Sale: None
Total number of packages: 1
Reason for export: Personal Effects
Contact Name: James Smith
Total Invoice Amount: $678.00
Total Weight: 10.0 lbs
Declaration Statement: I hereby certify that information provided is true and complete to the best of my knowledge
Shipping Food, Chocolate, Candies to New Zealand

Food, Chocolate, Candies

Food

New Zealand protects its food and agriculture industry from pests and diseases by prohibiting or restricting many food products before entry.

The following is only a guide and not a guarantee that goods will be allowed to enter the country. This is because rules change quickly and risky items have to be inspected before being cleared to enter.

Generally, officials will allow in most food that is:

  • commercially prepared and packaged
  • shelf-stable
  • Unopened

From Canada, you are allowed to ship to New Zealand the following:

  • Canned meat, but only chicken, spam and corn beef
  • Smoked salmon, providing:
    • it is gutted, gilled, and headed; and
    • in a commercial package; and
    • weighs no more than 20 kg
  • Dehydrated camping meals in their original and unopened packages

Also, all chocolate, candy, and snack and protein bars are allowed into New Zealand providing they:

  • DO NOT contain liquid honey
  • ARE NOT topped with loose fresh fruit or seeds
  • DO NOT contain meat or citrus peel

NOTE: Expect that your parcel will be inspected by border officials.


A short list of items that must NOT be shipped to New Zealand include:

  • Fresh fruits and vegetables
  • Fresh meats and fish
  • Honey and other bee products, including inedible items

You should refer here for a complete list of the regulations concerning food and agricultural products.


Duties and Taxes

Food, chocolate and candies valued under $60 NZD ($55 CDN) enter the country duty and GST free.

There may also be an import transaction fee of $29.26 (about $27 CDN) and a biosecurity levy of $23.41 NZD (about $21.50 CDN).


Biosecurity Requirements

Parcels are screened by using the information provided on the parcel, X-rays and detector dogs.

Parcels with food or seed will be opened and examined the Ministry of Primary Industries to make certain they follow New Zealand's biosecurity rules and requirements.


Document checklist:

  • Ensure that your food products comply with the checklist above
  • Clearly indicate "Food" on the commercial invoice in the General Description or Remarks section
  • Check with your carrier that they will accept food shipments

Sources:
https://www.mpi.govt.nz/travel-and-recreation/arriving-in-new-zealand/items-to-declare/can-i-bring-or-post-it-to-new-zealand/
https://www.mpi.govt.nz/travel-and-recreation/arriving-in-new-zealand/items-to-declare/can-i-bring-or-post-it-to-new-zealand/food/
https://www.mpi.govt.nz/travel-and-recreation/arriving-in-new-zealand/bringing-food-for-personal-use/



Sample Commercial Invoice for Food, Chocolate, Candies

Ship To Invoice
James Smith
James Smith
12 Eccels St
Hamilton
New Zealand

Phone: 613-555-1234
Carrier tracking number: 736534736
General Description:
Food Shipment - Assorted chocolate bars in their original manufacturer's packaging

Invoice number: 123456MGEP4916926
Customs Broker: UPS
Date: 8 Dec 2019
QTY Description of Goods C/O SubTotal
1 Box Nestle Chocolate Bars in original packaging expiring May 2021 (shelf life of 6 months or longer)

CA $20.00
Terms of Sale: None
Total number of packages: 1
Reason for export: Permanent / Sold
Contact Name: James Smith
Total Invoice Amount: $20.00
Total Weight: 10.0 lbs
Declaration Statement: I hereby certify that information provided is true and complete to the best of my knowledge
Shipping Promotional Material to New Zealand

Samples

Commercial samples are items shipped that will be used for demonstration and marketing purposes. The aim is to encourage people to buy or place orders.

Small samples of a product may be imported free of Duties and Taxes providing the goods are marked or damaged such that they are no longer suitable to sell.

In order to qualify for duty free exemption, the following conditions must be met:

  • The word "Sample" is stated on the commercial invoice under General Description and Detail Description of Goods
  • Is not a dutiable item
  • The declared value must be less than $60 NZD (about $55 CDN)

Sources:
https://www.customs.govt.nz/personal/send-and-receive-items/receive-items-from-overseas/

Sample Commercial Invoice for Commercial Sample

Ship To Invoice
Rotorua Book Store
James Smith
12 Eccels St
Rotorua
New Zealand

Phone: 613-555-1234
Carrier tracking number: 736534736
General Description:
Commercial Sample - Not for Resale

Invoice number: 123456MGEP4916926
Customs Broker: UPS
Date: 8 Dec 2019
QTY Description of Goods C/O SubTotal
1 Box Commercial Sample - Advanced reading copy of Dan Brown's novel.

CA $20.00
Terms of Sale: None
Total number of packages: 1
Reason for export: Commercial Sample
Contact Name: James Smith
Total Invoice Amount: $20.00
Total Weight: 10.0 lbs
Declaration Statement: I hereby certify that information provided is true and complete to the best of my knowledge
Sending Promotional material to New Zealand

Advertising Material / Marketing Material

Advertising material includes items that are handed out to promote products or services.

Advertising materials are liable for Customs duties and charges, however shipments valued at less than $60 NZD (about $55 Canadian) normally do not incur a charge.

In order to qualify for duty & tax free exemption:

  • Ensure that the contents of the parcel matches the description on the parcel Waybill. You may be fined if they are not the same.
  • Specify the fair market value or actual costs of the material.

Sources:
https://www.customs.govt.nz/personal/send-and-receive-items/receive-items-from-overseas/

Sample Commercial Invoice for Promotional Material

Ship To Invoice
Auckland Tradeshow
James Smith
12 Eccels St
Auckland
New Zealand

Phone: 613-555-1234
Carrier tracking number: 736534736
General Description:
Promotional Material - Not for Resale

Invoice number: 123456MGEP4916926
Customs Broker: UPS
Date: 8 Dec 2019
QTY Description of Goods C/O SubTotal
1 Each Promotional Material: Not for Resale. Product pamphlets to hand out at trade show.

CA $163.00
Terms of Sale: None
Total number of packages: 1
Reason for export: Promotional Material
Contact Name: James Smith
Total Invoice Amount: $163.00
Total Weight: 10.0 lbs
Declaration Statement: I hereby certify that information provided is true and complete to the best of my knowledge
Have your goods warranty repaired in New Zealand

Repairs

Shipping goods to New Zealand for repairs is a simple process. Your product can be sent to New Zealand for repair or repaired abroad and returned back to New Zealand. Both cases do require you to follow the list of steps outlined below.

Items Under Warranty

Generally, products under warranty are exempt from duties and taxes provided you follow the complete list of steps below.

Items No Longer Under Warranty

For items that aren't under warranty or the warranty has expired, you would have to pay duties and taxes on the repair cost. Here's a breakdown of how that works:

  • Duty is applied to the total cost of the repair; and
  • 15% Goods and Service Tax (GST) is applied to the total cost of the repair + shipping cost + Insurance Amount

Sending Product for Repair to New Zealand:

If you're sending your package for repair to New Zealand, then the following requirements must be met in order to obtain duty free exemption:

  • The words "REPAIR & RETURN" are stated on the commercial invoice under General Description or Remarks
  • Serial/Product number must be indicated under the Detailed Description of Goods section on the commercial invoice
  • Copy of Repair Contract included with all your export documentation

NOTE: Goods that are no longer under warranty for repair would have to pay any duties and taxes when the shipment returns to Canada.

Returning Product After Repairs are Completed:

If your product has been repaired in Canada and is being returned back to New Zealand, then the following conditions must be met in order to obtain duty free exemption:

  • The words "REPAIR & RETURN" are stated on the commercial invoice under General Description or Remarks
  • Value of the product INCLUDING the Cost of the Repair must be indicated under the Detailed Description of Goods section
  • Original shipping documents or tracking number from when the item was first exported to New Zealand

NOTE: If you don't have the original tracking information or documentation then the recipient may be charged duties and taxes on the shipment.

Be sure to write the necessary information on the commercial invoice according to the document checklist below.

Document Checklist

  • Commercial Invoice must clearly state under the General Description or Remarks section the following: "REPAIR & RETURN" and include the estimated time of return
  • Include repair contract with shipment
  • Serial or product number and the cost of repairs should be indicated under the Detailed Description of Goods section

Sources:
https://www.customs.govt.nz/globalassets/documents/guides/customer-guide-to-temporary-admission-of-goods.pdf

Sample Commercial Invoice for Warranty Repair

Ship To Invoice
Wellington Repair Shop
12 Eccels St
Wellington
New Zealand

Phone: 613-555-1234
Carrier tracking number: 736534736
General Description:
Repair and Return - Watch being sent for repair

Invoice number: 123456MGEP4916926
Customs Broker: UPS
Date: 8 Dec 2019
QTY Description of Goods C/O SubTotal
1 Each Fossil Watch being sent for repair - Model E5, serial # 789456FG7E2 - Repair Cost $76.00

US $163.00
Terms of Sale: None
Total number of packages: 1
Reason for export: Warranty Repair
Contact Name: James Smith
Total Invoice Amount: $163.00
Total Weight: 10.0 lbs
Declaration Statement: I hereby certify that information provided is true and complete to the best of my knowledge
Temporary Imports / Exports for shipments to New Zealand

Temporary Imports

Goods that are shipped to New Zealand for a short period of time (1 year or less) before re-exportation are known as temporary imports. These types of shipments can be shipped free of any import duties or taxes provided the goods will remain in the same condition as they were imported.

The types of goods that classify as temporary imports include:

  • Scientific and educational equipment, humanitarian or cultural items, advertising to tourists
  • Sports equipment (such as bicycles, skis and golf clubs)
  • Professional equipment such as cameras, video recorders, sound systems
  • Materials for display at exhibitions, meetings, and trade fairs

Qualifying for Duty & Tax Free Temporary Import

In order to import your goods duty and tax free into New Zealand, you can pick from 1 of the 3 Temporary Import Methods listed below.

Each option has its pros and cons. Regardless, each of the following methods requires you to complete a Commercial Invoice (CI). More details below


Option # Temporary Import Method Risk of paying
1 Commercial Invoice Only (no other documentation is provided) High - if broker cannot clear goods temporarily
2 Commercial Invoice + Apply for Temporary Import Entry (TIE) Very Low
3 Commercial Invoice + ATA Carnet Very Low


1. Complete a Commercial invoice only


This is the simplest and quickest option. See example.

NOTE: You should be aware that shipping using this method doesn't guarantee that your items will be imported duty/tax free. Not all brokers will clear goods as temporary imports (i.e. UPS, Fedex, DHL) nor is it a guarantee that customs won't charge any duties and taxes.



2. CI + Apply for Temporary Import Entry

In addition to completing a Commercial Invoice (CI) you can also apply for a Temporary Import Entry (TIE). A TIE is an electronic form that contains the details of your temporary import.

A TIE must be submitted electronically and done prior to shipping. Once that is completed, you will get a TIE number. That number must be indicated on your Commercial Invoice.

A TIE can be completed by your customs broker (customs clearance provided by the major carriers such as FedEx, UPS, DHL, etc. do not offer this service) or for some products, you can complete the form yourself via the TSW website.



3. CI + an ATA Carnet

This option is great for items that frequently travel in and out of the country. It's also great because once you have an ATA Carnet, it is accepted by 176 countries worldwide making the application process a one-time thing.

In addition to declaring your commercial invoice as a temporary import, you can get an ATA Carnet for the items that are of temporary nature.

ATA Carnets are beyond the scope of this article. You can however, contact your local chamber of commerce and they will be able to guide you along. You can also find more information here: http://www.chamber.ca/carnet/



In addition to 1 of the 3 items above, the following conditions must also be met in order to qualify for a duty and GST free exemption:

  • The goods arrive and leave in the same condition, i.e. they undergo no repairs nor are they used in manufacturing
  • They are not to be gifted, sold, exchanged, or distributed in New Zealand
  • Are not consumable, for example, clothing, medicines, paints, lubricants
  • Stay no longer than 12 months in New Zealand

NOTES:
  • If the above conditions are not followed, duties and taxes will be charged as though the goods have been imported permanently.
  • Your Customs broker can clear goods of a temporary nature (FedEx, UPS, DHL, etc. typically cannot clear goods of temporary nature)

Document Checklist

  • Commercial Invoice clearly stating "Temporary Import" including the return date. This must be written in the General Description section.
  • Complete your TIE document electronically prior to shipping. (if applicable)
  • Include your TIE Number on the commercial invoice under Remarks. I.e. TIE #xxxxxxxx (if applicable)
  • Include your ATA Carnet with your shipment (if applicable)

Sources:
https://www.customs.govt.nz/globalassets/documents/guides/customer-guide-to-temporary-admission-of-goods.pdf
https://www.mpi.govt.nz/travel-and-recreation/arriving-in-new-zealand/items-to-declare/can-i-bring-or-post-it-to-new-zealand/equipment-clothing-and-wooden-items/

 

Sample Commercial Invoice for Temporary Imports

Ship To Invoice
Christchurch Tradeshow
James Smith
1 Abbott Street
Christchurch
New Zealand

Phone: 613-555-1234
Carrier tracking number: 736534736
General Description:
Temporary Imports - Trade show booth and display equipment returning Jan 2020

Invoice number: 123456MGEP4916926
Customs Broker: UPS
Date: 8 Dec 2019
QTY Description of Goods C/O SubTotal
1 box Temporary Imports - Trade show booth and display equipment

CA $1032.00
Terms of Sale: None
Total number of packages: 1
Reason for export: Temporary Imports
Contact Name: James Smith
Total Invoice Amount: $1032.00
Total Weight: 10.0 lbs
Declaration Statement: I hereby certify that information provided is true and complete to the best of my knowledge



Permanent Goods / Sold To an individual or business within New Zealand

Permanent/Sold Goods

Generally, all goods exported to New Zealand will incur duties and taxes, with the following exemption:

  • If goods are valued at less than 60 NZD (about $55 Canadian), then no duties or taxes are due
  • Are declared as one of the above types of shipments (i.e. Gifts, Commercial Samples, etc..)

This DOES NOT apply to alcohol and tobacco products.

Goods shipped with a value of more than $1000 NZD (about $910 Canadian) require a client code (see below for details).


Client Codes

A client code is a unique number that identifies an exporter with an importer and is required for shipments of more than $1000 NZD (about $910 Canadian). A client code is only issued to a New Zealand organisation, like a registered New Zealand company.


Landing Costs (Duties, taxes, and other costs)

Duties

Goods shipped to New Zealand will have duties calculated on the Customs value in New Zealand dollars. General List of Duties for New Zealand can be found below.

Taxes:

The Goods and Services Tax (GST) of 15% is charged on the Customs value of the shipped goods + duty (if any) + shipping charges.

Other Costs:

All shipments imported into New Zealand are also charged:

  • Import entry transaction fee (IETF)
  • MPI biosecurity system entry levy

More information can be found here.


Sources:
https://www.customs.govt.nz/personal/move-to-nz-permanently/household-contents/.
https://www.customs.govt.nz/personal/send-and-receive-items/receive-items-from-overseas/
https://www.customs.govt.nz/personal/duty-and-gst/duty-and-allowances/
https://www.customs.govt.nz/personal/duty-and-gst/
https://www.cbaff.org.nz/business-directory
https://www.tradecommissioner.gc.ca/trade-commissioner-delegue-commercial/search-recherche.aspx?lang=eng

Sample Commercial Invoice for Permanent/Sold Goods

Ship To Invoice
James Smith
12 Eccels St
Wellington
New Zealand

Phone: 613-555-1234
Carrier tracking number: 736534736
General Description:
Permanent/Sold: Parts and accessories for Canon B78n camera

Invoice number: 123456MGEP4916926
Customs Broker: UPS
Date: 8 Dec 2019
QTY Description of Goods C/O SubTotal
15 Each Camera Lenses: Canon EF 50mm, Canon EF 85mm & wide-angle lenses.

CA $132.00
Terms of Sale: None
Total number of packages: 1
Reason for export: Permanent/Sold
Contact Name: James Smith
Total Invoice Amount: $1980.00
Total Weight: 10.0 lbs
Declaration Statement: I hereby certify that information provided is true and complete to the best of my knowledge

Required Documents


Shipping packages internationally requires a lot of documentation. This process alone can be confusing and time consuming. So we’ve narrowed down what documents you might need and ranked them based on likeliness of being needed.

Document Type When? Details
Shipping Label / Bill of Lading Always required This is a label provided by the carrier (UPS, FedEx, DHL, etc.). Always required because the carrier needs to know the parcel’s destination.
Commercial Invoice Required for all non-document shipments
For all non-document shipments, you will require 3 copies of the commercial invoice (to be included with your shipping labels - These are for customs purposes and need to be included inside a document pouch outside of the box.

When creating a shipment through the Secureship website, the system will help you create this document automatically.

B13a Required if value exceeds $2,000 per shipment or is a controlled good
A B13a is required if your shipment exceeds $2000 CAD or is a controlled good

Learn more about the B13a form here.
Certificate of Origin (COO) Infrequently required

Allows a reduced or zero-rated import duty.
Canada has a preferential trade agreement with New Zealand. A COO proves that an item has been produced, manufactured or processed in Canada.

When an item with a COO is imported into New Zealand, it will incur a reduced or zero-rated import duty.
Certificate of Insurance (COI) Infrequently required

Shows that the shipment has been insured.
Banks may request a certificate of insurance when providing letters of credit for the goods. Otherwise, it is generally your choice whether to purchase insurance for the shipment.
ATA Carnet Infrequently required

Used to avoid duties and taxes on shipments of temporary nature.
If you ship goods of temporary nature to and from a country, you can obtain an ATA Carnet to expedite the customs clearance process and ensure that anything of temporary nature is not charged duties and taxes.

See temporary import section
Packaging List Infrequently required Required if value exceeds $2,000 per shipment or is a controlled good
Packing list Infrequently required Required for shipping personal effects
Client Code Form NZCS 224 Required by the recipient for shipments of more than $1000 NZD (about $910 CDN) Client codes are only issued to a New Zealand organisation. A broker can apply for one on your behalf.

Client Code Form NZCS 224
Unaccompanied Personal Effects Form NZC 218 Required if returning to New Zealand after 21 months or moving there for the first time In addition to the form, include your passport and documentation that permits you to live in New Zealand. Also, a complete inventory of the items being imported.

Personal Effects Form NZC 218

Prohibited & Restricted Imports

The list of prohibited and restricted items may change quickly, so it is best to check here for up-to-date information regarding New Zealand's current rules.

Be aware that importing prohibited goods is against the law and you may receive a fine of $400 NZD (about $365 CDN).

A fine may also be imposed if the contents of a parcel does not match the description on the parcel Waybill.


Prohibited

  • Ammunition
  • Banned chemicals
  • Poisons
  • "Fake goods" or "knock-offs"
  • Weapons
  • Equipment for smoking or taking drugs
  • Explosives & Fireworks
  • Endangered species
  • Unpleasant or offensive material

Restricted

Many items allowed entry into New Zealand have rules associated with them.

For instance, many pests and diseases may harm New Zealand's environment and agricultural industries, so special care must be taken when shipping.

A partial list of restricted items entering New Zealand:

  • Prescription and non-prescription drugs
  • Alcohol
  • Tobacco
  • Animals (alive or dead)
  • Animals products (some are prohibited)
  • Children's crayons, finger paints, and water colour paints
  • Endangered animals
  • Food
  • Fresh fruits and vegetables
  • Fresh meats and fish
  • Honey and other bee products, including inedible items
  • Human ashes
  • Sports equipment and used boots and shoes
  • Plants (some are prohibited)
  • Plant products (some are prohibited)
  • Wooden items

Further details about restricted items can be found by clicking here.

NOTE: Shipments may be inspected prior to export by the Canadian Border Services Agency (CBSA) and upon arrival by New Zealand Customs.

Sources:
https://www.customs.govt.nz/personal/prohibited-and-restricted-items/
https://www.nzpost.co.nz/personal/receiving-mail-parcels/importing-prohibited-restricted-items
https://www.mpi.govt.nz/travel-and-recreation/arriving-in-new-zealand/items-to-declare/can-i-bring-or-post-it-to-new-zealand/
https://www.mpi.govt.nz/travel-and-recreation/arriving-in-new-zealand/items-to-declare/can-i-bring-or-post-it-to-new-zealand/food/
https://www.customs.govt.nz/globalassets/documents/tariff-documents/the-working-tariff-document-prohibitions-and-restrictions.pdf
https://www.nzpost.co.nz/personal/sending-within-nz/prohibited-restricted-items

Duty & Taxes

Taxes in New Zealand are calculated based on the sum of the Customs Value, Insurance Amount, and Freight costs (shipping costs). This is known as CIF.
CIF Value = Customs Value + Insurance Amount + Freight Costs

Using the CIF Value, you can predict how much Duty & Tax the recipient would have to pay New Zealand government to receive their goods.


Thresholds

Some countries provide a Duty & Tax Threshold (i.e. a de minimis value), which means that below a certain amount, no Duties or Taxes are charged on the import of that shipment.

Currency New Zealand Dollar (NZD)
Duty Exemption
(De minimus Value)
60 NZD / 225 NZD / 400 NZD*
Duty Calculation Method CIF
TAX (VAT / GST) 15%
Tax Exemption
(De minimis Value)
60 NZD / 225 NZD / 400 NZD*
Tax Calculation Method CIF

* De minimis value will change to 400 NZD on Oct 1st, 2019. The de minimis value 'rule of thumb' only applies to shipments that have either GST or Duty but not both. When it is both, the de minimus value is approximately 225 NZD. Also alcohol & tobacco products are an exception in this case, i.e. they are not duty free, even if are less than 60 NZD of valuation.

Sources:
https://www.customs.govt.nz/about-us/news/important-notices/gst-on-imported-low-value-goods/
https://www.customs.govt.nz/personal/duty-and-gst/faqs/


Duties on Imports
  • Accessories for Electronics 0%
  • Books 0%
  • Cameras 0%
  • Computers & Laptops0%
  • Documents 0%
  • Home Appliances 0%
  • Kitchen Appliances0%
  • Mobiles0%
  • Skateboards0%
  • Tablets 0%
  • Tyres 0%
  • Video Games & Consoles 0%
  • Candy 5%
  • Chocolate5%
  • Cosmetics 5%
  • Fur Coats 5%
  • Furniture 5%
  • Jewelry5%
  • Perfume 5%
  • Toys 5%
  • Men's & Women wear 10%
  • Shirts & Pants10%
  • Spirits and Wines$1.5 - $49.95
  • Tobacco$54.94 - $222.3

NOTES: The numbers above are based on the item's Country of Origin (manufacture) being a part of the Most-Favored Nation (MFN). If the Country of Origin is a member of the World Trade Organization (WTO), then it is part of the MFN and hence gets the above Duty rates. Please keep in mind that we do make an effort to keep the numbers below updated but if exact numbers are needed, please contact a customs broker at the destination company.

Sources:
https://www.customs.govt.nz/globalassets/documents/tsw/importing-goods-for-personal-use.pdf
https://www.tariff-finder.govt.nz/
https://www.customs.govt.nz/personal/duty-and-gst/whats-my-duty-estimator/
https://www.customs.govt.nz/personal/import-allowances-and-charges/ http://taxsummaries.pwc.com/uk/taxsummaries/wwts.nsf/ID/New-Zealand-Overview
https://customsdutyfree.com/new-zealand-customs-and-import-duty-tax-calculation-method-2/

New Zealand Shipping Insurance


You can purchase insurance through Secureship and it is provided by the carrier that will be transporting your shipment.

Each carrier will charge a different amount per $100 of declared insurance. If you indicate that you need insurance for your shipment our system will automatically include the insurance costs for your shipment.

Insurance is great to have in case your package is accidentally lost or damaged by the carrier. But be careful, not everything you ship is insurable. Worse - even if your package contains items that are insurable, if it doesn’t meet the ISTA 3A packaging standard, the insurance purchased through the carrier would not be available to you.

Here are some items that cannot be insured by the carrier:

  • Personal belongings
  • Antiques
  • Artwork
  • Liquids (including alcohol)
  • Television
  • Jewelry in excess of $500
  • Perishable goods
  • Glass or Ceramic
  • And many more items

For more information, please see the carrier's terms and conditions.

Additional Resources

Questions about Shipping to New Zealand



How much does it cost to ship internationally to New Zealand?

The prices to ship a package to New Zealand from Canada will vary depending on a few things such as: Pacakge Weight, Package Size, Number of Packages, Destination City, Speed of Service, and any extra options selected.

The best way to find out the cost to ship a box from Canada to New Zealand is to use our shipping estimate tool and get a real-time quote.


How long does parcel mail take from Canada to New Zealand?

Delivery times will vary widely by carrier and service level chosen. Shipments can be delivered as soon as 2-7 business days if the shipment is sent by air. CanadaPost has an International Surface Parcel that can take 2-3 months for your package to be delivered.

It is important to note that the time in transit can be delayed by some of these factors:

  • Weather delays
  • Emergency conditions
  • Mechanical failures
  • Customs holds
  • Conditions beyond the Carrier's control

Secureship offers a tool to help determine the delivery times to New Zealand from Canada with all the major carriers.


How do I figure out shipping costs to New Zealand from Canada?

Secureship makes it very easy to figure out the cost of shipping to New Zealand. You can get an estimate on our website by using our online estimate tool. The prices we display on the website are exact and are based on the information provided at the time you did your quote. If the weight, dimensions, or delivery information changes, the prices will change.​

Get a shipping quote for cost of shipping to New Zealand from Canada here.


How long will it take for an envelope/box/parcel to get to New Zealand from Canada?

Delivery times will vary by carriers and delivery options. You can have your parcels delivered as early as 3 business days with 5-8 business days as the standard delivery time-frame. There are slower and more economical services such as the post office but they can take as long as 2-3 months to deliver your items.

Visit our real-time estimate tool to see how long it will take your package to be delivered to New Zealand.


Does UPS deliver to New Zealand?

Absolutely, UPS delivers to New Zealand. You can use Secureship.ca to send your shipments to New Zealand through UPS and save up to 50% off the cost of going direct.

Get a UPS shipping quote to New Zealand here.


How much does it cost to send a box to New Zealand?

The cost of sending a box to New Zealand from Canada will depending on the size, weight, and dimensions of the box. Price can be as low as $25 depending on the carrier and weight/size of the box.

The best thing to do is get a real-time quote using our Canada to New Zealand shipping estimate tool. Simply enter the information based on the details of your box and you'll get pricing for a wide variety of carriers.


What is the cheapest way to ship things internationally to New Zealand?

The cheapest way to ship to New Zealand is to use a discounted, multi-carrier shipping platform like Secureship. Not only will you save money (and time) by comparing prices using our platform, you'll also get to take advantage of our group buying power saving you easily up to 50% off the cost of shipping.

Find the cheapest way to ship your package from Canada to New Zealand here.


Can I ship luggage without a box to New Zealand?

You can ship luggage without a box to New Zealand but we highly recommend against it. Luggage tends to get lost, has a high chance of damage and is NOT insurable. It's best to repackage your items into a cardboard box. It's easier for the driver and the carriers to handle these types of packages, has less risk of loss, and doesn't incur extra fees (carriers charge extra fees for items not encased in a cardboard box).

Secureship has great general info on how to package your goods to New Zealand here. If you are unsure about packaging your contents, you can always get your items packaged at a UPS Store.