Frequently Asked Questions About FedEx Rates
How does FedEx calculate a shipping rate?
FedEx publishes the method in its Canadian rate guide. Choose the service, find the zone for your origin and destination, read the rate for the shipment's weight off that zone's chart, then add special handling fees and surcharges. Weight is charged per pound, with any fraction rounded up to the next pound, and the billable weight is the higher of actual or dimensional weight. Get an instant quote to skip the look-up entirely.
Do FedEx rates include duties and taxes?
No. FedEx states that its published rates are in Canadian dollars and that applicable duties and taxes are not included. Two different things sit outside the rate. Sales tax is charged on the shipping charge itself: GST on the net freight charge, special handling fees and surcharges, plus PST or QST where applicable, or HST in the provinces that use it. Import duties and taxes are separate again, and apply only when goods cross a border. Our FedEx Customs & Duties guide covers those.
Does FedEx have flat rate shipping in Canada?
Yes, on FedEx's own packaging. FedEx Canada prices the FedEx Envelope and FedEx Pak at their own rates, and offers International Flat-Rate Boxes in 10kg and 25kg sizes on International Priority. What Canada does not have is the U.S. One Rate program, which does not appear in either of FedEx's Canadian guides. Our FedEx Packaging guide covers the weight limits for each option.
Why is my FedEx bill higher than the base rate?
Because the base rate is where FedEx's price starts, not where it ends. FedEx's own pricing method finishes by adding special handling fees, surcharges and other charges, and the fuel surcharge is applied to the net package rate plus any pickup fee. A large, light box can also be billed on dimensional weight rather than what it weighs. When you quote through Secureship, the applicable fuel surcharge is already inside the rate you see.
Can I get a discount on FedEx list rates?
FedEx's list rates are not the only price. FedEx says it may enrol eligible customers in a welcome offer pricing program with discounts off standard list rates, and it states that FedEx Authorized ShipCentres "set their own rates for reselling FedEx services." FedEx sets up credit accounts for businesses only, so anyone shipping for personal use must prepay or pay by credit card. The welcome offer and the account rules are in the FedEx Service Guide.






