How Canpar customs works

How Canpar Customs Works

Duties and taxes on a cross-border shipment are set by the destination country, not by Canpar. Canpar ships from Canada, to the continental U.S. and, it states, to more than 215 countries, so every customs question on a Canpar shipment is about goods leaving Canada. The key rule is in Canpar's service guide: "All brokerage and duty fees are payable to the broker by the shipper or the consignee."

Broker who brokerage and duty are paid to
Pro-Forma where you say who pays
From Canada Canpar ships outbound only

That makes brokerage and duty a separate bill from your Canpar shipping charge, and Canpar's rates do not include them. For the rate itself, see Canpar Shipping Rates; for Canpar's own fees, see Canpar Surcharges & Fees. Canpar also notes that customs clearance may require additional time.

Source: Canpar Express Service Guide 2026, effective 16 Oct 2026

Who pays Canpar brokerage and duty

Who Pays: Shipper or Receiver

You choose. When you fill in the Customs Pro-Forma, you mark whether you or your receiver will pay the brokerage. Paying it yourself means your customer gets the package without a customs bill at the door, which is often the better experience for them.

Billing someone else does not take you off the hook completely. On COD and third-party shipments, if the receiver or third party does not pay, the charges come back to you, including taxes and duties. It is worth agreeing who pays with your customer before you ship.

Keep in mind that Canpar's money-back guarantee covers only the transportation charges. If a guaranteed shipment arrives late, you will not get duties or taxes back. The full conditions are in Canpar's Terms of Service.

Source: Canpar Express Terms of Service, effective 9 Jul 2026

Canpar customs paperwork

The Customs Pro-Forma and Declared Value

A shipment leaving Canada carries two declared values, and each one has its own job:

  • Declared value for carriage sets how much Canpar will pay if the package is lost or damaged.
  • Declared value for customs is what customs officers use to work out duties and taxes.

Take care with the customs value and the description of what is inside. If an item is undervalued or described wrongly, even by mistake, Canpar can abandon or release it without being liable, and you pay back any claims, fines and costs that follow, including returning or storing the package.

When you ship with Canpar, you allow it to fill in documents for you and act as your agent for customs and export. Canpar is not obliged to do this, though, so it is safest to send your paperwork complete. There is no Canpar Pro-Forma template to download; its U.S. & International page is the starting point.

Source: Canpar Express Terms of Service, effective 9 Jul 2026

CBSA export reporting

Exporting From Canada: CBSA Reporting

On the Canadian side, the question is whether you need an export declaration. The Canada Border Services Agency lists goods that do not, including:

  • Non-restricted goods exported for consumption in the U.S.
  • Non-restricted commercial goods with a value under CAN $2,000

Restricted goods going to the U.S. do not need an export declaration either, but CBSA states that "the appropriate permit, certificate or licence, must be presented." The full list is on CBSA's export declaration exemptions page, and the reporting rules are in CBSA's exporters' guide.

Source: CBSA, goods that do not need an export declaration, modified 22 Sep 2023

Estimate Canpar cross-border costs

Estimate Your Costs Before You Ship

The best way to avoid a surprise at the border is to know your costs before you commit. Start with Secureship: compare live Canpar rates against every major carrier in seconds, with no Canpar account, so the shipping side of your cost is locked in. Then ask your broker for their fees and check the destination's duty rules to see the full landed cost.

Compare Cross-Border Rates

Enter your shipment details and see live Canpar rates to the U.S. alongside every other major carrier.

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Frequently Asked Questions About Canpar Customs

Who pays brokerage and duty on a Canpar shipment?

The shipper or the receiver, paid to the customs broker, not to Canpar. The shipper chooses which on the Customs Pro-Forma. On COD and third-party shipments, Canpar's terms make the shipper ultimately liable for all charges, including duties and taxes, if the receiver or third party does not pay.


Does Canpar charge its own brokerage fees?

Canpar does not publish a brokerage fee schedule. Its service guide states that brokerage and duty fees are payable to the broker, and none of the fees in its accessorial list is a customs fee. Canpar's own charges are in our Canpar Surcharges & Fees guide. Ask the broker handling your shipment for their fees before you ship.


Are shipments to the U.S. under US$800 still duty-free?

Not anymore. Shipments worth US$800 or less used to enter the U.S. duty-free under the de minimis exemption, but U.S. Customs and Border Protection (CBP) has suspended it. Low-value shipments now need a formal or informal customs entry, whether they go by courier or by mail. Genuine gifts and travellers' personal items follow separate rules.

The rules are not specific to Canada and are still changing, so check CBP's e-commerce FAQs before you price a U.S. order. Canpar has its own U.S. limits too: its rate calculator caps pieces at 70 lb, and some items can't be shipped there at all, including alcohol, vape products, Cuban cigars, coins, plants and seeds. Our Canpar Services guide covers the U.S. options.


Do I need an export declaration to ship with Canpar?

Often not. CBSA states that non-restricted goods exported for consumption in the U.S., and non-restricted commercial goods worth less than CAN $2,000, do not need an export declaration. Restricted goods going to the U.S. still need the right permit, certificate or licence. See CBSA's list for the full rules.


Can customs open my Canpar package?

Yes. Canpar's terms state that customs or other government authorities may open and inspect any shipment and its contents at any time. Clearance can also add time to delivery, and delays caused by customs are excluded from Canpar's guarantee. Our Canpar Delivery Times guide covers transit times.


Sources

All Canpar rules on this page are sourced from official Canpar documentation, and the government rules from CBSA and U.S. CBP. Duty and tax amounts are set by the destination country. Last updated: October 31, 2026.

  • Canpar Express Service Guide 2026, effective 16 October 2026. canpar.com
  • Canpar Express Terms of Service, effective 9 July 2026. canpar.com
  • Canpar, U.S. & International. canpar.com
  • CBSA, goods that do not need an export declaration. cbsa-asfc.gc.ca
  • CBSA, exporters' guide to reporting. cbsa-asfc.gc.ca
  • U.S. CBP, e-commerce FAQs, modified 2 September 2026. cbp.gov