Frequently Asked Questions About UPS Delivery Times
How long does UPS take to deliver?
It depends on the service and the lane. Domestically, UPS Standard is typically 1 to 7 business days, while Express services guarantee a next-business-day arrival by a set time (9:00 a.m., 10:30 a.m., or 3:00 p.m.). Internationally, timing varies by destination. UPS states time in transit is lane-dependent and directs shippers to its own tool for a specific figure. Check yours with Secureship, alongside the cost.
Does UPS deliver on Saturday in Canada?
Yes. UPS introduced Saturday residential delivery on UPS Standard in 2024, at no additional fee, available from some origins to select destinations. UPS Standard commercial deliveries are also free on Saturday with a Saturday Scheduled Pickup and opt-in, or $10.00 per shipment without one. Saturday Air Delivery on eligible Express services costs $29.10 per shipment. Coverage varies by origin postal code and expands over time.
Does UPS deliver on Sunday?
No. UPS does not offer Sunday delivery in Canada, and neither do the other major carriers, so this is a Canadian shipping-industry norm rather than a UPS shortcoming. Plan Friday shipments with that in mind, or use UPS's Saturday options to bridge the gap where they are available.
What time does UPS deliver?
It depends on the service booked. UPS Express Early guarantees delivery by 9:00 a.m., UPS Express by 10:30 a.m., and UPS Express Saver by 3:00 p.m., all next business day to eligible addresses. UPS Standard is scheduled rather than time-guaranteed. See our UPS Services guide for the full lineup.
What happens if my UPS shipment is late?
UPS offers a money-back guarantee on its guaranteed services: if a shipment is delivered more than 60 seconds later than the promised time, the shipper can request a refund of transportation charges. UPS states the guarantee is suspended or modified from time to time and is subject to its Tariff and Terms of Service, so check current conditions before relying on it for a critical shipment.
